I have installed and restored WhatsApp a million times or so when flashing and switching between ROMs.

Last night I tried something funny, and it cost me too much. I tried to install WhatsApp for another number (my phone has dual SIM). While SMS verification was happening, it got registered via my previously registered WhatsApp number.

Now even after I deleted the new no. account, I am still not able to get my old account back. When I give my old number, it doesn’t ask for SMS verification, and goes to local backup directly, but fails there and throws error.

On the other hand, I can verify the account, but cannot restore all my messages.

My messages are quite important.

  • 1
    The title is all about the error, but what's the error? Please post a screenshot or exactly quote it. – Firelord Aug 4 '15 at 11:17

There is one way I hope will fix your problem:

  1. Go to your phone settings

  2. Open Application manager

  3. Scroll and find WhatsApp and then click it

  4. You will see a screen with application detail

  5. Click on Clear cache and then click on Clear data buttons

It will make your WhatsApp as a fresh application. Then try to log in with your old account .

  • Hi, thanks for your reply .....I have tried all that, i even uninstalled and installed latest version..the thing is that...after verification of sms, it does not complete the restoration...it unfortunately stops...and quits – srinikethan Aug 4 '15 at 11:15
  • it might be related to back-end synch problem .. do one thing completely uninstall the application and then install the fresh what’s App from google play. – kuljeet singh Aug 4 '15 at 11:18
  • @firelord :- ok I will keep in mind in future – kuljeet singh Aug 4 '15 at 11:24
  • hi, yes.. i installed fresh app..alone..i even reset my phone....and then after number verification, it asked for restoring backup, after it started around 80% of restoration..it stopped unfortunately.and from then on.its the same issue..doesnt restore any message – srinikethan Aug 5 '15 at 3:33
  • @sriniketan :- I think this issue is related with device memory .Please check whether your device have available space .Hope this will help you rest you need to post your problem on whatsapp – kuljeet singh Aug 6 '15 at 11:29

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