Recently, Google released a fairly major update to Hangouts, an instant messaging app as well as an alternate SMS client. I have a phone (model is irrelevant) and a Nexus 10. I updated to the latest hangouts on both devices.

On the phone, it works great. On my Nexus 10 however I get a 'Cannot Connect to Server' Error when starting the app:

(Click image to enlarge)

IMG: Screenshot of error

It is odd because if I click on a notification of a message it will go straight to the conversation and not cause any issues. The main issue seems to happen when signing in to the main page:

(Click image to enlarge)

IMG: signing in

To be clear, I still get notifications about messages, but I cannot open them in the app: Hangouts Notification

My Nexus 10 is running android 5.0.2 on the RemixOS ROM. I have tried going to stock android 5.1.1, wiping cache, user data and dalvik cache all to no avail. Does anyone have a fix to this problem? If not, are there any good Google Voice clients?


I have had an issue like this with a past update on Hangouts and fixed it by updating my "Google Play Services". Other things I tried that may have inadvertently helped was restarting and connected to WiFi.

  • I'll check if play services is updated, however I have I installed 3 new ROMs and it still is not fixed. – Question Asker Aug 21 '15 at 18:32
  • wow 3 ROMs, I would guess then that the play services is not the issue. Sorry I was not able to help. – Gram Aug 21 '15 at 18:34
  • Thanks for the help though..maybe someone else will find the answer useful :) (And yes, I have yet to find my perfect ROM haha) – Question Asker Aug 21 '15 at 18:35

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