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I would like to unlock the bootloader on my Motorola ET1, but I have a problem: once I restart the device in the bootloader, it is not recognized by my computer (fastboot devices doesn't detect it) and therefore I cannot complete the process.

Why is this? I have the Android SDK installed on my Windows 10 Pro x64 PC, and the drivers are installed as well because I am able to use adb-based commands just fine.

Here's what I am doing to try to get the bootloader.

I connect the device to my computer and use the Android SDK to issue adb reboot bootloader which causes the device to restart and boot in to this screen.

Bootloader Screen

My device seems to be listed in the Device Manager no matter what state my device is in.

Device Manager

fastboot devices does not do anything when I run it.

fastboot devices

  • fastboot devices does not show the device. I am running Windows 10 Pro x64. Unfortunately, that is all the information I can provide at the moment because I do not have access to my computer. – DavidB Aug 21 '15 at 12:50
  • Thanks for the update, David – I've integrated that with your question. Next thing to check: put the device in bootloader mode and connect it to your PC, then check with the device manager if it's shown there. Though your drivers work fine with ADB, devices often identify differently when in Fastboot, so the drivers might not "match" that. – Izzy Aug 21 '15 at 15:55
  • @Izzy I have added the requested information to the question. – DavidB Aug 22 '15 at 18:27
  • Thanks a lot! I've readjusted them a bit to make your question easier to read (less scrolling), larger variants linked (click to see). Looks like the driver you're using doesn't cover Fastboot. I'm no Windows user, so I cannot help you much with that – but IMHO the "generic description" in device manager suggests there might be a driver from Google to match it. – Izzy Aug 22 '15 at 18:41
  • @Izzy According to the SDK Manager, I have the latest USB Driver installed. The device that I am using is several years old. Could the issue have to do with the tablet being intended for corporate use? – DavidB Aug 22 '15 at 19:00

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