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My phones play store is not connecting to internet it shows connection error.... and some of the app is not connecting to internet. I think factory reset may solve this problem but I have rooted my phone and then unrooted. what will happened if I reset my phone? device name : Intex Aqua Q5 (released recently) currently no firmwares available on the internet. Android Version : 4.4 kitkat

marked as duplicate by bmdixon, Andrew T., Izzy, Matthew Read Sep 24 '15 at 2:14

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  • "what will [happen] if I reset my phone?" -- take backup first. You would lose third-party apps, apps data, all custom settings and more. I don't know how your stock recovery would reset the phone so take backup of internal SD card as well. – Firelord Aug 25 '15 at 8:38
  • This seems to be an XY problem. Instead of trying to get your supposed solution working: Why not rather asking the real question? Have you checked with the first-aid given in our google-play-store tag-wiki? – Izzy Sep 15 '15 at 21:46
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Resetting your phone won't cause any problems, but all third party apps will uninstalled. If you don't want to reset you could try booting into safe mode instead.

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