0

Yesterday I was trying to purchase an app from the Play Store. So I added my card details to the dialog window that appeared, and Google deducted a small sum from my A/C (Rs.51 INR), which I know, is for the purpose of verification of my card. But the problem is, the app which I was trying to purchase says the transaction was cancelled. Here's the transaction log from Google Payments:

Sep 1 » Google has canceled this purchase.

Comments from Google: Your credit card ending in XXXX was declined.

Please select a different payment method.

Sep 1 » Your XXXX-XXXX was declined for this purchase.

If I entered wrong credentials, then why did the verification amount got successfully deducted?

Should I attempt to make the purchase again?

1 Answer 1

0

The verification fee is refunded to the account within 3-7 business days.

Check this for details. Google Play deducted extra Rupee 50 after first-time Play Store purchase of an App/Game. Why is that?

4
  • I know that already. Please read the question again.
    – Preetesh
    Sep 1, 2015 at 11:08
  • Don’t take it personally, but does your card have balance? Also u sure the credentials was the only reason for the decline? Sep 1, 2015 at 11:21
  • In order to determine if a card exists or is chargeable a small transaction has to be completed against the card. Normally for a 'validation' check this would take the form of a very small 'preauthorization' transaction, which requires a clearing bank, connections to credit card providers and all manner of expensive things. Google being a well-recognized company, they have all the resources required to perform this check while being in the legal guidelines(they are not deducting money forever). Sep 1, 2015 at 11:21
  • Yes. I do have enough balance in my account.
    – Preetesh
    Sep 1, 2015 at 11:23

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .