I have a relatively new HTC ONE M8 running Android 5.0.1 (according to the settings page).

The phone is supposed to have 10.5 GB space according to Windows, but at the moment only 945 MB is free (again, according to Windows). However, when I select all of my files within and check properties it shows that they all take up only 5 GB of space, meaning another 4-5ish has disappeared. Any ideas how to fix this, as I'm trying to free up space for more music and pictures?

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Screenshots from DiskInfo and DiskUsage:

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  • Give us the output (screenshots) of Diskinfo and DiskUsage. – Firelord Sep 6 '15 at 18:57
  • Added screenshots to my question. The ~5GB music is correct, so I assume my apps are taking up all the space? Is there a way to completely erase all apps and their data, and then redownload the ones I paid for, for free? – Keir Simmons Sep 6 '15 at 21:20
  • You can use factory reset to remove all the third-party apps and any app's data. Alternatively, you may go to Settings -> Apps, and uninstall or "clear data" for the apps you wish for. – Firelord Sep 6 '15 at 21:24

Theres a few problems it could be (or a combination of): 1. The stock software is massively huge and htc has a problem that an update will fix. 2. An app youve downloaded has installed Bloatware and clogged up your storage 3. An app youve downloaded assumed you wanted to download other things (photos videos ect) without telling you

Id advise


To determine exactly what it is that is taking all that space. Happy hunting!

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