Ok, so I have 2 problems. A headphone icon popped up on my Lg G3 phone yesterday. It won't let me hear phone calls if I call or receive them. I also won't let me play music. The only way I can hear anything is if I plug the headphones in. I've tried cleaning out the headphone jack, making sure the hearing aid impairment was off, and I even reset my phone. Nothing has worked and I still have the problem. what can I do to fix this?

Also, I had done a reset and restore that saved my contact to the SD card, but after I did the hard reset my contacts won't pop up. How can I get my contacts back on the phone? Thanks!

  • How did you backup the contacts, inside the LG dialer app? When you restore they don't show up even after a reboot? You might be out of luck. As far as the headset/speaker thing goes, the answer below is probably correct. – acejavelin Jun 18 '16 at 17:04
  • It sounds like hardware issue, try pluging in and out headphones maybe it will fix itself. For contacts: try using import option in contacts app, the file which you backed up should be in root of SD card (but if you exported contacts on internal storage file is probably wiped) – Једноруки Крстивоје Dec 3 '16 at 17:57
  • try rebooting the device – Nadav Tasher May 13 '17 at 13:59

I think headphone jack is shorted, and it needs to be cleaned or replaced by a new one, unfortunately both needs to disassemble the phone, here is a short video for how to replace the jack.

For the contacts, you can try to import the file from pc with a tool like Wondershare MobileGO or latest version of iTools.


Simply i insert a needle inside audio jack to short-circuit it. its works and headset icon disappeared.


Ok this just happened to me as well...tried everything. Took a qtip with rubbing alcohol and cleaned it out...nothing...took an air duster and blew it up there and VOILA...gone....


This is a common problem on Redmi Note 4 (I have it too right now :D). Headphone jack is damaged and thinks there is a headphone plugged in permanently which results in android never playing sound over the speakers. For phone calls you can turn on the big speaker so atleast you still can hear callers. The only way to fix the issue is to completely remove the jack (and replace it).

protected by Community Aug 5 at 16:30

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