I have purchased a samsung galaxy J1 and it will not read any of my music from my sd card. My photos show up but no music. I have tried to download music players and mp3 conversions but nothing works. Staff at spark said that they have no idea what to do. Please help. sd card worked okay in last phone.
I had the same problem and it turned out to be the file format of my music which is not supported on the Samsung J1.
I installed the PowerAmp app from the Play Store and I can now play my music.
PowerAmp plays just about every type of music file.
There is a trial version which lasts two weeks so you can test to see if it works for you.
The full version costs £2.99 when you are satisfied that it works, and want to buy the full app.