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I have installed HiSuite on Windows 10. I have enabled Developper debugging, and in the setting of de developers, enabled USB-troubleshooting detection. I can see that there is a connection between de smartphone and pc with HiSuite, but every time I want to copy music. From my PC to the smartphone, there is a disconnection, and the device doesn't appear anymore in Explorer. Also when I enable USB-tethering, there is disconnection.

What can be the reason for this? Has this anything to do with fingerprint identification? I received a message from the USB troubleshooting that I had to activate something which I did. The only thing I remember was that it had to do with the fingerprint ID.

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