I have Nexus 4 with Android 5.1.1, lock with a PIN code. Somehow the right 3 vertical dots don't response for touch, therefore I can't unlock my phone.
I want to cancel / change the password.
- I don't have root
- I don't remember if the Debug Mode is turn on or not, but my computer usually recognize the phone just after I unlock it - just connecting the USB do nothing.
- In addition, the command "adb devices" show nothing.
- Inserting 5 times the wrong password just locking me out, without giving me the "Forgot Password" option.
- Using the "Lock" option of the Android Device Manager put black shade on the screen with a chosen lock message, but I can't find the place to enter the new lock password I chose. I only see the 2 soft keys (circle and triangle) and when I touch them the screen move to the regular lock screen with the PIN code... [See Edit]
I'll appreciate any help!
Thanks in advance.
When I try to set new password through the Android Device Manager (ADM), after 2 seconds the website says: "Since Google has verified that a screen lock is already set, the password you entered won't be needed.", it's mean that my new password that I chose will not set, and that the reason I couldn't use it from the first place. Still looking for help!