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Maps worked fine on my Galaxy S5 up until a few days ago. All of a sudden, I can't access my history, get directions or see the map of where I am when I open the app. When I go to the menu, it still lists the email that connects to my account, but nothing works. Still works fine on my other devices. History, directions, etc., show up on my laptop & tablet on the same account. I tried signing out & signing in again and deleting updates. No change.

How can I get my Maps working again?

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  • If you have a resolution, please write your own answer about what you did to fix it and mark it as accepted.
    – mattm
    Oct 29, 2015 at 19:30

1 Answer 1

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You can go to maps in the app settings and delete data, and if that doesn't work you can uninstall updates and update it again to reinstall it.

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  • Thank you for your answer. Unfortunately, I have done everything that you mentioned and the problem still persists. Any other ideas?
    – Ira
    Oct 20, 2015 at 0:28
  • @Ira Is sync on? If not that might be the problem.
    – Grant Davis
    Oct 20, 2015 at 1:16
  • Hi Grant, yes, sync is on, and as I said, "Maps worked fine on my Galaxy S5 up until a few days ago. All of a sudden, I can't access my history, get directions or see the map of where I am when I open the app". I hadn't changed anything (like turning off sync or anything else) and it just stopped working.
    – Ira
    Oct 21, 2015 at 12:27
  • Yesterday I got a typical notification that 7 apps have updates available (I always keep them updated, including Google Maps), Google, Google+, Google Maps, and other assorted apps. I updated all. My Google Maps came back! Works perfectly now.
    – Ira
    Oct 24, 2015 at 13:24

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