im using a Motorola Milestone. I have tried to connect to various bluetooth devices (laptops/other android phone) with this phone but none of them work. I can pair them But after pairing it says "Paired but not connected" I have tried all normal steps: Soft reset, Hard reset etc and the phone is running the latest OS 2.2.1

Intrestingly, If I download the application "Bluetooth File transfer" by medieval software - I can succesfully pair and connect via this application to my macbook and send files. However, for my purpose I need to use the bluetooth SPP profile off the phone (Which it claims to support).

So the question here is, Is it a software/hardware issue?

-Seems to me like a software issue, because It doesnt connect with my macbook with the official bluetooth settings menu, but works through a third party application?

any fixes? - I called motorola, but no luck as Im not in the states.


1 Answer 1


On a PC, it's often a driver issue. I followed these steps with mine last night:

Before doing this, disable any processes using bluetooth devices

  • Download the 'Windows Mobile Device Center' ( current version is 6.1 ) which you can download it from here this works for both Vista and Windows 7. I've tried it on both.

  • Install the downloaded software but it may not look like it worked on Windows 7 PCs. Vista automatically configures the settings on the bluetooth devices but for those who have Windows 7, here are the things you should do:

  • Go to 'Device Manager' from 'Control Panel' -Or- just right-click on Computer Icon and choose 'Properties' and then click on 'Device Manager'.- You'll see 'Bluetooth Peripheral Device' under 'Other devices'

enter image description here

  • Right-Click it and click on "Update Driver Software" -Or- anyway you find it easy to bring up the Update driver window.

  • Click "Browse My Computer for Driver Software" button.

  • Click "Let Me Pick from a List of Device Drivers on my computer".

  • Select 'Bluetooth Radio' from the list if it asked you to select and then in the next window, it will show a list of drivers with Company Names in one list and Drivers in another. In the Company List choose 'Microsoft Corporation', not only Microsoft.

enter image description here enter image description here

  • (From the drivers list there may be one or more drivers with the name "Windows Mobile-Based Device Support" with different driver versions. Select one or the latest. )

  • Ignore any warnings and keep pressing next and then Finish at last. If all goes well, the last screen will show the message that device driver is successfully installed. ( Click 'YES' in the box )

enter image description here

Now, after manually updating the driver for your bluetooth device, in 'Device Manager' when you click on 'Bluetooth Radios', it should display one more item which will say 'Windows Mobile-based device support'.

After you do this, restart all processes using bluetooth devices

i got this process from here, refer to it if you need help.

Good luck!! :)

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .