3

I work in a rather large company, and I'm a emergency first responder (basically: provide life-saving first-aid, fight small fires and ensure buildings are properly evacuated when necessary). The company alerts us in multiple ways, one being a text message to my mobile phone.

This text message is sent from a server, so there's no phone number associated with it. Instead, the message details say "From: CM Direct" (which I believe is our particular text service provider).

I would like to add a contact for text messages received this way, in order to give it a custom ringtone (something loud and separate from the rest, to indicate this is an emergency call), but within the messaging app I can find no way to do so. For normal text messages I have a menu with an "Add to Contacts" option, but this menu does not appear when viewing a text message from the server.

I'm using an Samsung Galaxy S5 mini with Android 4.4.2 (stock). Rooting is not an option (not allowed because it's a company phone).

Any ideas on how to get this working properly?

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.