I mainly use my phone to contact one person. Recently the contact's texts got muted so no notification sounds. In the conversation view the little mute icon shows but in the menu the mute option is not checked/ticked.
This happened before with the same contact and I had to delete the contact and recover the conversation from a backup. It's very strange that it has happened again. I'm seeking a simpler solution if there is one.
Does anyone know how to unmute notifications (demute notifications or reactivate notifications) for a single conversation or contact that has been muted but isn't muted in the menu.
In particular I've tried:
- using the menu to mute, then unmute
- using the menu to mute for a set time, on the hope it would then be unmuted
- set the "ringtone" for the conversation to default
- set the ringtone for the conversation to a non-default
There is no problem with the contact when receiving calls, texts from all other contacts are notified (none of them show as muted).
The phone runs Android 4.4.2 as in an Acer E380. It's on Three network in UK; contacts are synced to Google manually but I've checked on the Google end and can't see any settings that are relevant. Contact is in a group but other members of the group sending texts causes notifications to sound as normal (and they're all set to the same default "ringtone").
Thanks for any suggestions.