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TL;DR

My Rear Camera doesn't work and the Firmware version for it is null and I think I need to install it manually. How do I do that in a Samsung Galaxy S4 GT-I9515L with PDA I9515LUBU1BOJ1 and CSC I9515LZTM1BOI1?

Everytime I open my camera app, I get a black screen and some of those times it shows a Updating Camera Firmware. Please Wait...

When researching the web, I found the *#0*# code that tells me Data Line Fail and Camera Failed when I hit the Mega Cam buttom.

Also, the *#34971539# code shows me that I have no firmware installed:

Rear Camera (Main)
Cam FW Ver: null
Phone FW Ver: S13F0LAGE10

What I tried:

  • Factory Reset. After this, the Google Account got in and re-installed every app and restored every data, but I didn't consider this being the problem due to the Cam FW Ver: null appearing to state that I have no Camera Firmware currently installed.
  • Phone Firmware Update. I found a Firmware on SamMobiles that matches my Country and Carrier dated 2 weeks ago for Android 5.0.1. I know I hadn't gotten this from OTA because although I use TIM carrier, my phone had the Claro carrier logo, so technically my provider and the firmware didn't match each other. I successfully installed the 5.0.1 firmware and the phone works perfectly, except the camera problem that still persists (no Firmware version).

My guess is that I have to install the camera firmware manually, but I have no idea how to do it. I'd love if somebody could point me to the direction in which I can find the solution.

When opening the app, it gives some freezes, but it's possible to hit the switch camera and use the front camera regularly.

Thank you very much.

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  • Have you tried updating the camera firmware from that *#34971539# menue? use the second option which you can see here
    – benjamin
    Nov 16, 2015 at 14:41
  • @benjaminS in my case, it's the 3rd button and it's disabled along with almost all buttons in that menu.
    – Marco Aurélio Deleu
    Nov 16, 2015 at 14:42
  • when did this problem occur? have you had any damaged hardware or replaced something on your device? seems really weird to me
    – benjamin
    Nov 16, 2015 at 14:50
  • @benjaminS I believe before I installed the 5.0.1 firmware, all those buttons were enabled (which was yesterday), but I didn't pay attention to any of them and I thought that updating the phone firmware could solve it all. But the actual problem in the camera has been happening for about 1 month now, I just was too busy with other stuffs to set aside some time to play with it and see if I can get a fix. My biggest problem now is that I can't access Web Whatsapp because the QR Code uses the camera and the camera seems to be uninstalled (no firmware).
    – Marco Aurélio Deleu
    Nov 16, 2015 at 14:52
  • Maybe this thread can give some pointers?
    – beeshyams
    Nov 16, 2015 at 15:03

1 Answer 1

Reset to default
1

Unfortunately, I could not find a software solution, so I took it to the warranty and they fixed it by replacing the camera.

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