1

I got a message saying I was running on an old version of WhatsApp and that I must update the app from Google play store.
However, when I try to update, it hangs at the message saying Updating and never finishes downloading the update. I have been trying for days, until now and nothing.
I am now stuck without access to WhatsApp. Please can you advise? Thanks.

Improve this question
3
  • Go to the app manager, and clear the cache of Play Store and WhatsApp
    – John K
    Dec 26 '15 at 10:58
  • Thanks Bro21, I have tried that and still doesnt work. Playstore just shows that its busy installing but it never completes the installation. I have to just stop it.
    – Yvonne
    Dec 26 '15 at 12:21
  • 1
    You can go with @VivekJi 's solution, to download the .apk from the official link. Make sure to allow download from untrusted sources. once it finishes, click on notification and open with package manager
    – John K
    Dec 26 '15 at 12:22
5

Don't worry. Try to download whatsapp apk directly from whatsapp official site. For that here is link.

Improve this answer
2
  • Thanks Vivek, I have also tried this, it just redirects me to the Playstore when I click on download.
    – Yvonne
    Dec 26 '15 at 12:23
  • My apologies Vivek, you were right, it worked!! Thanks so much!
    – Yvonne
    Dec 26 '15 at 12:41

Not the answer you're looking for? Browse other questions tagged or ask your own question.