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After a reboot, my new xperia always starts with this screen:

Black screen

I have the same problem in 'Safe Mode'.

What can I do? I want to fix this problem without a factory reset.

Edit: I found more people with same problem on Sony's forum. I fixed reseting to factory using PC Companion: https://talk.sonymobile.com/t5/Xperia-M4-Aqua/M4-Aqua-won-t-start/m-p/1025996/thread-id/1311

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  • When was the first time you encountered this issue? Do you remember what you were doing when the issue first appeared? Is the Android rooted? What is your Android version?
    – Firelord
    Jan 3, 2016 at 13:57
  • I'm using Sony's android 5.0. It's the first time i got this problem. Android isn't rooted. Jan 3, 2016 at 14:32

1 Answer 1

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I found more people with same problem on Sony's forum.

I fixed reseting to factory using PC Companion: https://talk.sonymobile.com/t5/Xperia-M4-Aqua/M4-Aqua-won-t-start/m-p/1025996/thread-id/1311

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