1

I lost my android phone and tried using Android Device Manager. Normally when you got to Android Device Manage it gives you three choices: "Ring", "Lock", and "Erase". For some reason, on the phone that I am looking for, it only gives you two choices: "Ring" and "Lock & Erase". Here are my questions: 1. If I select "Lock & Erase", will it give me a choice between the two? 2. If I select "Lock & Erase", and it doesn't give me a choice will it ask me "Are you sure" before proceeding? 3. If the Android Device Manage "erases" and puts the phone back to factory default, will the "finder" of my phone be able to re-activate the phone? Thanks!

  • About that third point: see what is the meaning of factory-reset? – Firelord Jan 9 '16 at 18:36
  • Can you please edit your answer to include a screenshot of what you see on Android Device Manager? – LJD200 Jan 9 '16 at 20:11
0

The Android Device Manager is only able to work if:

1 .You enabled it on your phone.
2. Your phone has an active connection to the internet.
3. At the time its connected to the internet, your google account is still signed into the phone. If your finder performs a hard reset on your phone or resets it to factory default settings, your google account is erased effectively rendering ring lock or erase useless.
Are you using a web browser to access the ring lock and erase feature?

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.