In Xiaomi Mi 2 mobile, I can't connect to internet except Whatsapp application which is running smoothly. I can't open any website on any browser also Gmail and other apps are not working.

This happened after phone reset and changing sim. I called AirTel customer care, they say that internet is fine from their side.

Please suggest something to fix the issue. Thanks


3 Answers 3


I finally found that proxy was set to some ip in APN setting.
I removed proxy and saved APN setting. And Internet is working fine now.

Mobile Networks > Access Point Names > open the one APN > delete the content in Proxy

  • 4
    Removing the Proxy worked for me! Mobile Networks > Access Point Names > opened the one APN I have > deleted what was under Proxy. Hope this helps!
    – user180048
    Commented Aug 3, 2016 at 21:02
  • 1
    removing proxy under APN names in Mobile Networks, worked great for me on redmi note 3 32 gb
    – Nasr
    Commented Nov 25, 2016 at 16:19
  • This worked for me on Samsung S8 as well
    – PSL
    Commented Oct 29, 2017 at 4:22
  • You saved me, Thanks. Xiaomi Redmi note 8 Commented May 18, 2021 at 3:31

select mobile office instead of airtelgprs in the column of access points. it will work


First check the data settings and allow all apps to get connected. next change access point names.

watch it https://youtu.be/RRfSZkLQ3-w

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