After resetting my Gmail password, my Android phone (Galaxy S4) can't get into the Google Play Store. It keeps telling me "A change in your account requires that you sign in again."

I sign in with correct password (if it's the wrong password, I get an error). It then brings me to a screen where I can choose either my Gmail account or add a new account. I select the Gmail account, but it brings me right back to the screen that tells me a change in my account requires that I sign in again. Over and over!

This had been accompanied by a Google Play Services notification they would not go away telling me to update my password. I disabled notifications for that.

  • I think you'll have to wait for 72 hours or something. Let me check it again. Edit: Okay, I read the Important: note here. Not sure though, whether it applies on this question as well.
    – Firelord
    Feb 4, 2016 at 17:26
  • Doesn't seem to quite apply to my scenario, but I wonder if there may be something to waiting for 72 hours. Maybe I'll just wait and see. Thanks!
    – Chip Emery
    Feb 4, 2016 at 17:39
  • I encountered the same problem just a few minutes ago. It could also be a Google service disruption, since I have never experienced anything before. Or just a bad coincidence, that you face the same problem at the same time.
    – thomas
    Feb 4, 2016 at 18:27

2 Answers 2


Just waiting may fix it if there is some sort of slow sync between Google services. A simple reboot might fix it. I would try deleting your cache and data for the play store app as well. If that doesn't work try deleting and re-adding your Google account under settings > Accounts > Google.

  • Clear data of your Play Store App and Gmail App.
  • Reboot your Device.
  • Android 6.0 and newer do not show the Clear Data button in most phones. So your answer is valid only if the Android version is lower than said
    – RinkyPinku
    Jul 5, 2017 at 0:17
  • Every Android Phone has options to do a Clear Data .
    – Rahul Bali
    Jul 7, 2017 at 8:35
  • Grow up, no one knows everything
    – RinkyPinku
    Jul 7, 2017 at 13:38

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .