I saw this thread where this issue was resolved for the S6 Edge. I have the S6, so closing it from the Edge is obviously not an option here. My screen is completely locked up. I can't even answer phone calls. I'm having to use my table to send texts via MightyText, but I can't make calls, take pictures, or even power off the phone. How can I fix this? My current plan is to let the battery die and then reboot it, but I'd really like to be able to fix this sooner.

I can't comment on the other thread because I don't have enough points. I know this isn't worth another new thread, but I was locked out of the other.

I'm running stock Android, whatever the latest release was for the S6. Help!

  • If you hold the power button for 30 seconds (or until it reboots) does this work?
    – LJD200
    Feb 5, 2016 at 17:35

1 Answer 1


Try holding down power + vol down + home at the same time for about 15 seconds. Let it reboot, if it doesnt start rebooting, simply press power button. You just did a force shutdown

(I have a S6)

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