2

We have a 2015 Moto G that's less than 2 months old, and already exhibiting all the symptoms shown in this forum thread:

  • Home button doesn't work when in an app, but does work in application switcher (only)
  • Notification curtain pulls down with no notifications, even when I should have some. Can't pull down again to get quick settings, or tap on user icon to swtich
  • I can set up screen lock but it doesn't actually work. It never times out to lock, and isn't locked after a reboot (not using Smart Lock)

These symptoms don't seem like they should be connected but it's the exact same set as that other thread -- which is about a totally different phone! What on earth is going on here? Is there any way to fix it without a full factory wipe/reset?

  • 1
    Just to follow up, we did do the factory reset eventually, and the symptoms went away. I later read that this may have been a symptom of a flaky microSD card installed in "app mode" (not "storage mode"). We have since bought a replacement (faster!) card, formatted in app mode, and the problem has not recurred. – James B Oct 10 '16 at 18:44

protected by Community Jun 14 '16 at 9:18

Thank you for your interest in this question. Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).

Would you like to answer one of these unanswered questions instead?

Browse other questions tagged or ask your own question.