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The headphones are paired, the controls from the headphones work (next, prev, play, pause), but there is no sound. Note, the sound does not come out of the phone's speakers - there is simply none.

No, the sound is not set to mute or low. Just so we are clear on that.

  • Does the same happen on Bluetooth call also? – beeshyams Feb 27 '16 at 8:11

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