I signed up for a trial of Google Play Music but didn't cancel it before the trial period expired. Now it's taking £9.99 from my card every month. How can I make it stop?

  • 1
    Alan, please stop that. This is a users site, it's not taking any penny. – Izzy Mar 4 '16 at 10:23
  • As Izzy says, this is a Q&A site for fellow Android users to help each other out. We're not Google, we're not taking your money, and we can't fix it for you, but we can help you know what to do to fix it. I've edited your question to make it something we can answer for you. – Dan Hulme Mar 4 '16 at 10:34

The Google Play support website explains how to cancel the Google Play Music subscription. From your Android device, you do it from inside the settings screen of the Play Music app. Or on a desktop computer or iPhone, you can cancel it through the Google Play Music website.

The first site I linked also has a "live chat" feature. If you need someone to walk you through it step-by-step, you can talk to a Google support person that way.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.