I have a Motorola G2. I'm unable to to access contents of external SD from PC. I chose MTP option for USB configuration. I can access the internal storage but not the external storage. The latter is shown as blank, nothing to display in SD card – but it displays the size of SD card.

I already checked solutions available for SD card not showing files when connected to pc to no avail.

I also tried to clear the cache of media storage and external storage app from Settings › Apps.


1 Answer 1


The simple way (for Lollipop and older versions): power down the Android device, remove the micro-SD, and connect it to the computer via a memory card reader. Once you're done with whatever you're doing (copying music/photos, for instance), put the card back into the device and power back up.

As noted in comments, however, on Marshmallow, this only works if the storage is being used as "external"; if it's been "adopted" as internal storage, its contents can't be read except by the adopting device.

  • This will only work if it is setup as portable storage (external), if the card is setup as adopted storage (internal) it can't be read in a PC or other device, ever.
    – acejavelin
    Commented Mar 9, 2016 at 13:37
  • @acejavelin Thanks, that must be a new ability for Marshmallow; I don't see any way to do that with my Kit-Kat tablet or my Lollipop phone.
    – Zeiss Ikon
    Commented Mar 9, 2016 at 13:50
  • 1
    @ZeissIkon it is, Marshmallow can adopt external storage as internal storage, but part of doing so encrypts it to that specific device
    – acejavelin
    Commented Mar 9, 2016 at 13:53
  • Good to know. I'll edit my answer accordingly.
    – Zeiss Ikon
    Commented Mar 9, 2016 at 14:01
  • 1
    @ZeissIkon "The simple way (for Lollipop and older versions)" – doesn't match the question, as OP explicitly asked for "android 6.0" (also see the tag), which is neither Lollipop nor older ;) Apart from that it of course should still work on MM, as long as the card was not "adopted" as internal storage (see: adoptable-storage tag-wiki). Unfortunately, OP didn't leave information on how the card is used.
    – Izzy
    Commented Mar 9, 2016 at 15:24

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