On my phone I'm not able to access the internet. I have signal and data coverage. I still can't browse. But as soon as Mobile Hotspot is turned on, other devices can connect to the Internet and my device can connect to the Internet. It's a strange issue but it occurs often for me.

Is this an Android issue, a cell carrier issue, or a device issue? Thanks

  • i have same issue with my lenovo yoga tab 3 (android 6.0.1) tablet. did you find any solution?
    – afruzan
    Commented Feb 19, 2018 at 5:10

2 Answers 2


Follow these instructions:

  • Try a reboot and check the option in Phone Settings.

  • Check if data roaming option is enabled.

  • Mostly, access point settings are provided by the ISP. Still, crosscheck them.

    (Click image to enlarge)

    IMG: Roaming

Following is the code to access detailed information about your phone and its network:

  • I tried this but still its not working. Note the same device internet can be accessed through wifi hotspot from other devices. Commented Apr 4, 2016 at 13:39
  • Okay, open play store and download a new browser like Opera Mini.
    – Rahul Bali
    Commented Apr 4, 2016 at 13:54

Clearing the Proxy/Port settings of active Access point name solved for me. see this QA: Mobile Data only working when used as hotspot

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