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I recently did a factory reset of 1st Gen Moto G, after which the mobile data stopped working . In trying to fix the problem, I noticed I couldn't change the APN settings, and when I go to that option in the settings menu I get the message "Access Point Name settings are not available for this user". Does anyone have any advice on how to fix this?

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    It sounds like you're on the Guest account, or something. What do you see in Settings -> Users? What version of Android do you have? – Matthew Read Mar 27 '16 at 2:18
  • @MatthewRead I'm quite sure I'm not on the guest account. In "Users" I see "You (Jay)" and below that "Guest". My android version is 5.1. Thanks. – user158181 Mar 27 '16 at 2:33

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