I recently purchased a 16 GB memory card. But my android shows available space is more than Total Space and when I try to install a new app it says insufficient memory.


Total space: 8GB.
Available space: 13.88
Device: Swipe Elite 2
Android Version: 5.1

What's wrong here?

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  • 2
    First you might wish to take a look at our insufficient-memory tag-wiki to find out that this error has nothing to do with space on the SD card, but with internal storage only. Unfortunately, your question has no details on that, so please edit and add it. – Izzy Mar 29 '16 at 8:53
  • Android version is lolilop 5.1 device: Swipe Elite 2 – Arun Mar 30 '16 at 15:53
  • Thanks, I've integrated that with your question. Please also edit in the other details (how much internal storage you have altogether, how much is used, how much available). – Izzy Mar 30 '16 at 16:19

I spoke to the SanDisk customer care and it seems to be known issue. By using the SD Formatter Tool it's possible to restore full capacity on SDHC/SDXC cards.

The below Help center article has more details on it.




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  • Thanks for contributing to Android Enthusiasts :) You could improve your answer by citing important steps from the article so your answer won't be useless when the link is dead. – benjamin May 4 '16 at 11:11

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