I am using a Sony Ericcson w8 Android phone. I am unable to log in and load a web page (like Google, GMail, etc.) even after selecting "clear cache." There is just a blank screen with a progress bar.

  • 2
    Can you load any web pages? Are you actually connected to the internet at all at the moment? Are you using a 3G connection or a wifi connection?
    – GAThrawn
    Oct 4, 2011 at 13:50
  • well, the similar problem with me -- cant open secure pages through pdanet or easytheter. for example, can open yahoo, but cant access own account...
    – user18388
    Aug 22, 2012 at 4:54

1 Answer 1


I assume your selecting Browser > Menu > Settings > Clear Cache ?

You can also try clearing the full app memory from your home screen (outside the browser):

Settings > Applications > Manage Applications > Select the Brower App

Choose 'Clear Data' and also 'Clear Cache'.

If all else fails you could also factory reset the phone.

  • 1
    It sounds very much like a connection issue, I wouldn't resort to a factory reset before diagnosing the connection. Oct 4, 2011 at 15:11
  • Yeah true I assumed he had the sense to realise his net was working. I'll drop my assumptions!
    – Blundell
    Oct 4, 2011 at 15:17

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