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I'm using a Samsung Galaxy S2 mobile.
Since last week I have not been receiving any kind of incoming messages on my mobile.

  1. I tried message centre no. deleted and re-enter, and powering off my mobile and restarting also.
  2. My network setting also perfectly cross-checked, but still the problem was not resolved.
  3. I called many times to customer care, but they are not properly responding at all.
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    Are you referring to SMS and MMS? Do calls and mobile data work? Apr 6, 2016 at 14:45

1 Answer 1

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If its not a network related issue then the problem could be from device itself. As Samsung Galaxy S2 has a built-in spam functionality in messaging.

So inorder to verify the same, just try sending sms with any another device on your S2 and just see if the other device gets a delivery confirmation report or not, if it does, and you still don't receive that sms. Then in this case you've unknowingly/accidentally switched on the spam function your Galaxy S2.

Follow the instruction below to unblock your incoming SMS

Using the Settings menu

  • From any Home screen, tap Messaging.
  • Tap the Menu key.
  • Tap Settings.
  • If necessary, tap Spam settings to select the check box
  • Tap Unregister number as spam (if any)
  • Touch and hold on the desired number and then tap Delete
  • Tap OK

Hope this would resolve your problem :)

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