I had installed Samsung Knox on my Galaxy Note 3 and now I have forgotten its password. It is not very clear what should I do, in order to reset the password.

From the login page, when I click on the "Forgot password", it asks for an email. As I enter the mail, it says the email has not been registered.

How to reset the Knox password?

1 Answer 1


After you go to the web portal, follow the steps below:

  • On the My KNOX User Portal, Click on Devices and select your device.
  • Click on Reset KNOX Password.
  • Launch your My KNOX if you aren't inside it already.
  • Enter your new unlock code; tap Continue.
  • Enter your unlock code again; tap Confirm.

From To manage My KNOX

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