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I bought Samsung Galaxy Note 4 on eBay. It's a Verizon phone. The description said clean IMEI and not blacklisted per Swappa.

I was trying to get it on my Cricket account which is a GSM carrier, but my wireless company said it was locked.

How do I unlock it?

  • I bet the eBay description didn't say "oem carrier unlocked"... which is what you need. – Aaron Gillion Apr 17 '16 at 15:00
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You might need to double-check if it's really a Samsung Galaxy Note 4 from Verizon because it should be automatically unlocked to use with Cricket.

If your model number is anything other than Verizon, then you need to unlock the phone. Not all phones will ask for unlock code, only for those AT&T and Cricket. But if the phone is T-Mobile or Sprint, the best way to unlock it is by far via USB remote cable.

You can use third-party websites like miliunlocks.com to unlock it, they unlocked the phone for me in under 10 minutes.

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When you insert your Cricket SIM card, check whether it prompts for an unlock code or not. If it does, you can use a third party website like UnlockRadar.com. But if it doesn't, there's not much that you can do.

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