I had my old Kindle connected to my PC, and it showed a device in the "This PC" screen along with all my Hard Drives. Double clicking it opens DroidExplorer and my device if connected. However, it doesn't open my new device (obviously) and sits there doing nothing and never goes away. How can I remove that from the list? Is it listed as "Android Adapter USB Device" under Device Manager?

For others who see this, I just want to remove the icon that DroidExplorer has added. This is what it looks like: https://i.imgur.com/zglvjXx.png

  • I believe you can right click on it and remove. Then after that re-plugin your device and it should work. – Devin Ersoy Apr 18 '16 at 18:40
  • I tried that, Right Clicking the item has two options, Create Shortcut and Open. – Sentai Brad Apr 18 '16 at 18:44
  • It looks like this might be the same issue as in this question, try the answer suggested there. – Matthew Read Apr 19 '16 at 1:33
  • @MatthewRead I appreciate the help, but I am unsure if that would help. I don't even have the device to browse anymore, that's not what I am trying to do. I want to remove the Icon it has placed in my "My PC" / "This PC" section of my computer. It's in the screenshot I provided. – Sentai Brad Apr 19 '16 at 2:20
up vote 0 down vote accepted

Disclaimer: I am the developer of Droid Explorer


From the Droid Explorer FAQ:

Q. I have a "phantom" device in Windows Explorer that shows as connected, but it isn't.

A. We are not yet sure what causes the rare instance of a "phantom" device. But here is how you can manually remove it.

  • Open Registry Editor:
    • WIN+R
    • Type regedit, hit enter
  • Search HKEYCLASSESROOT\CLSID for the value of the "phantom" device ID. This is the name under the icon in explorer
  • The parent key to the device ID will be a GUID like {4aadfc55-0657-4b44-9f58-a0fca98fcb31}, for example. Remember this, write it down or paste it in to notepad.
  • Delete the key "HKEYCLASSESROOT\CLSID{4aadfc55-0657-4b44-9f58-a0fca98fcb31} - replace the GUID with the GUID assigned to your "phantom" device
  • Navigate to HKEYLOCALMACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MyComputer\NameSpace\
  • You will see another key named the GUID to your "phantom" device, delete this key as well.
  • Sweet, thank you ver much. I searched the FAQ, but I must have missed the right keyword. Thank you for the help, again! – Sentai Brad Apr 20 '16 at 6:08
  • Also, as an added bonus, I found an easy way to find all the keys. So when I clicked the device, on the right I have File Details on, and saw what looked like the GUID you shown, so I searched that key in the Registry and found them easily. So I just hit Ctrl + F in the Registry and searched the key that it shown me. i.imgur.com/nE2Y29R.png Feel free to use that image if you want. Also, I searched the second key, not the first one. – Sentai Brad Apr 20 '16 at 6:17

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