I'm trying to reset my phone, but It doesn't work. When I try to reset it via android settings, it restarts, shows the Huawei logo and shutsdown. When I manually restart it its back to its original state before the backup.

I cant boot into recovery or fastboot, it justs shows a black screen. My phone is rooted, but I don't have root acces because of immutable.list. Help would be appreciated.

  • How were you trying to get into recovery/fastboot? Did you flash a custom recovery?
    – Enigma
    Apr 21, 2016 at 16:03

2 Answers 2


As I don't have this device, I can't say too much. Also, I can't comment because of my rep. But whatever.

Try to flash recovery even if your flashboot returns blank screen. It might not work, but hey! give it a try!

Also, try to look Here or Here, it says about flashing firmware.


Shutdown your Phone and then press and hold Volume down + Power. Normally should your Phone reset then. If this doesn't work, you may have destroyed the recovery.

  • 2
    As I said, I cant boot into recovery.
    – Nathan
    Apr 21, 2016 at 13:17
  • Is there a recovery tool from huawei?
    – Microgamer
    Apr 21, 2016 at 13:21
  • Yes Hi-Suite, but I says that my phone is healthy.
    – Nathan
    Apr 21, 2016 at 13:22
  • Can you reset or reflash in this tool?
    – Microgamer
    Apr 21, 2016 at 13:23
  • Yes, but it says that my phone is healthy.
    – Nathan
    Apr 21, 2016 at 13:24

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