I was trying to edit one of my sound files on my phone in audacity eariler today, when I discovered that the files held "0 bytes" and were inaccessible by any players on hand.


  • LG G3 does not charge using stock charger
  • Windows 10's windows media player fails to play MP3s
  • MP3s are playable using stock android player
  • Windows explorer shows problem files as "0 bytes"
  • MP3s are stored on SD Card

Attempted fixes:

  • Restarting phone/PC
  • Replacing USB cable
    • Cable from Amazon Fire tablet opens on windows but no consistent MP3 file access
  • Switching PCs
  • Cleaning Parts
  • Removing and reinserting SD card
  • Using VLC to play files
  • Using Audacity to play files
  • Moving/Copying files to desktop
  • Uninstalling/Reinstalling Android driver
  • Enabling USB Debugging

EDIT 4/29/2016: Tried using Windows 8.1 and a Chromebook, but former came up as zero and no Internal/SD card detected on the latter.

EDIT 5/2/2016: Just realized that the problem MP3s are also listed as "Size: Unknown" in the default android music app. However, they still play normally.

  • Does copying using card reader make a difference? – beeshyams Apr 23 '16 at 20:51
  • Was you phone unlocked as you did this, or sitting on the side with the screen off? – Dan Brown Apr 24 '16 at 5:45
  • Also, if files are in SDCARD, did you SD Adapter to view files in PC? – Rahul Bali Apr 24 '16 at 5:53
  • I tried using two SD card adapters and my laptop's card reader. No files were shown and no windows opened even after reinstalling the drivers for it. So basically nothing happened I did have to leave the screen on so that I could press allow on the USB permission prompt on the LG G3, but I don't remember any sort of change because of the screen being on. – Zander490 Apr 24 '16 at 9:50
  • Try this...go to and File-Upload website from your phone, and try to upload one of your songs. Now go to your PC and download it. Check what happens... – FiN May 2 '16 at 13:48

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.