I own a Motorola Moto G 3rd generation that's running Android 6 Marshmallow.

I'm trying to do two way contacts/calendar syncing with my outlook.com account.

By using the Microsoft Outlook app, one way syncing is working, but that's not good enough.

Most tutorials I find talk about adding a 'Exchange ActiveSync' account to 'Accounts' under 'Settings'. However, I don't have this choice.

Why is this? What should I use instead?

  • I have a stock Moto G 3rd Gen, a few actually... You don't need a 3rd party app at all, if you to Settings - Accounts the first option is the Gmail icon with the word Exchange next to add, just add the account there, this gives mail, calendar, and contact sync. If you have a 3rd party app installed, you may have to remove it and the account first. If it doesn't show up, something is missing or disabled and I would consider a factory default. – acejavelin Nov 22 '16 at 1:43


The trick is picking manual and then Exchange. The link above walks you through the screens. Won't be exact but close enough.


|improve this answer|||||

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.