I own a Motorola Moto G 3rd generation that's running Android 6 Marshmallow.

I'm trying to do two way contacts/calendar syncing with my outlook.com account.

By using the Microsoft Outlook app, one way syncing is working, but that's not good enough.

Most tutorials I find talk about adding a 'Exchange ActiveSync' account to 'Accounts' under 'Settings'. However, I don't have this choice.

Why is this? What should I use instead?

  • I have a stock Moto G 3rd Gen, a few actually... You don't need a 3rd party app at all, if you to Settings - Accounts the first option is the Gmail icon with the word Exchange next to add, just add the account there, this gives mail, calendar, and contact sync. If you have a 3rd party app installed, you may have to remove it and the account first. If it doesn't show up, something is missing or disabled and I would consider a factory default.
    – acejavelin
    Commented Nov 22, 2016 at 1:43

1 Answer 1



The trick is picking manual and then Exchange. The link above walks you through the screens. Won't be exact but close enough.


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