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How can I replace the operating system? I am experiencing various problems - especially connectivity - and I suspect the operating system might be corrupted. I would like to clean the device completely - reload the operating system and apps. Can I do this and if so how?

  • If you want to change the OS, or called ROM, you need to ROOT your device. Google has so many tutorials about this action. – FiN May 2 '16 at 13:30
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You have to flash the firmware of your device with ODIN to reload the operating system and apps. Go to this and this thread to download the firmware as per your device. If you didn't find it, please provide more information about your device so that I can show you the right way.

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