I recently upgraded my Android system in 'Lenovo K3 Note' to Marshmallow. Now, I can't see Blocked History in the Contacts. I could see the notification that some calls are blocked, but I can't see the Block History page. Whenever I try to access this page, it redirects to the previous page. Could you please help me fix this issue?

Any leads would be helpful.


I was able to resolve this issue.

I followed these two links and now I can see the blocked history without having to lose the Call logs, blocked list etc :

Summarizing the steps below from the above links:

  1. Take back up of contacts and call logs:

    • Used app SMS Backup & Restore to create a backup of my call logs and message logs. (Got to know about the steps from my second link)
    • Created Contacts backup (Using Export option in Contacts app)
    • Created Blocked Contacts backup (using Export black-n-white list option in Contacts (Call / Messages Blocking section)
  2. Go to Settings → Apps → All apps →Contact Manager → Storage → Clear Data and Clear Cache.

After this, I was able to see the Blocked History. Though, I didn't need to import back my Call logs/ Contacts, but yes, I had to import Blocked Contacts. But, that's it and now I'm good.. :)

Hope this helps others who face this issue.. :)

  • Apologies.. Added the steps in the solution. – user165921 May 16 '16 at 13:46
  • No need to apologise :). Upvoted answer for efforts. Also please delete your comment to keep thread clean – beeshyams May 16 '16 at 13:50

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