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My new Samsung S7 was restarted today with an android update from T-Mobile. When it turned on, I unlocked it using a password. After few uses today, the fingerprint scan failed and each time I try again, the lock period increases and does not allow me unlock with password. I do have a password, but it does not give me an option to type it in.

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2 Answers 2

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I had this exact same problem on my Galaxy S6 recently. No matter how many attempts I made in different positions, the fingerprint reader decided, as it often does, that it simply wasn't going to accept my fingerprints. Frustrated, I had no option but to continue trying (and failing) to scan my fingers with ever-increasing timeouts because it wasn't giving me the option to type my backup password. With only a few attempts left before it would erase my phone, I remembered that sometimes text to the effect of "Swipe to enter password" appears at the bottom of the lock screen. Even though this text wasn't currently visible, I tried swiping (up from the bottom, if that matters) and a password prompt finally appeared.

TLDR - The problem: finicky fingerprint reader meets poor UI. The solution: swipe on the lock screen.

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Well I waited long enough and it finally gave me the password screen.

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