My Samsung Galaxy Note 3 has developed an interesting fault.
It happened one evening, after the phone shut down due to low power. Its symptoms:
- It has deleted (or appears to have deleted) most of the applications - including system applications. For example, I had at least 3 browsers installed, I now have none.
- The majority of other applications do not work, for example: Messages still appears, and I can view a listing, but as soon as I try to access a message it says "Unfortunately, Messages has stopped". Less than a second later, that dialog also disappears, without me having to press OK. The Google Play Store app shows a blank white screen, then crashes - this time, without the dialog. Apps that were received through Amazon Underground (those that still appear) complain that Amazon is not installed and logged in.
- I have a notification in the notification area that says "Get Google Play services / Google Play Music won't run without Google Play services, which are missing from your phone" - and again, when I press it, it transitions to a blank white screen which then promptly crashes, dialog-less.
- Phone now takes at least 5mins to boot, every single time.
So my question is: what could cause this? I've resisted rooting this phone, so I never (theoretically) had the capability to delete these files.
I intend to try and reflash GApps etc, then probably install a cynogen or something - if my phone is imploding even with a stock rom, I may as well have fun. And I have backups of most of the important stuff. So I can rectify the situation - the question is purely what could cause this.
Would a Google Play service update during the phone shutdown be enough? (I guess no...)
Maybe registry corruption of some sort? (My best guess for the extended boot time)
And has anyone ever succeeded in doing this through some intentional action?
[Edited]: Small update: Firstly, I forgot to mention, a large portion of my contacts seem to have disappeared too. So I can see the phone numbers in my Messages, rather than their names, for probably about 80% of people. I guess this might be because it cannot access Google for some reason?
Secondly, I have now tried reinstalling Google Play Services (installed using
adb install) and nothing seems any better. Have looked at the logcat, and I suspect that chromium webview is the real cause of many of the above symptoms. Downloading now.
[Edit 2] Also, forgot to mention, most of my contacts disappeared. They were mostly synced with Google though, so when I installed a new rom, they mostly reappeared - I guess with the exception of recent contacts that hadn't synced.
But yes, crisis averted (more or less). I now have a Samsung Note 3 pretending to be a rooted Samsung Note 5 and am pretty happy, but still curious about what went wrong.