I know there are already several posts about it (this one for example), but all the solution I found on this one, or one the Internet in general, didn't fix my problem.

My phone is a Wiko Fever, with the Android OS 5.1 (Lollipop) :

While launching, or performing a specific action in several apps, I have the error log :

Unfortunately, (process) has stopped working.

I guess it's something like that, since my OS is not in english

As I said, I have this problem only on several applications :

  • The default SMS/MMS application (when opening a conversation)
    I can still receive messages, but can't open them in a conversation.
  • Gmail (when opening an e-mail)
  • Steam (at launch)
  • Stack Exchange (when redirecting to a post, not in the menus)

I have tried almost everything said on the Internet :

  1. Clearing App Cache
    I rebooted my phone afterwards
  2. Removing App Data
    I rebooted my phone afterwards
  3. Uninstalling and Reinstalling the app
  4. Rebooting the phone in Recovery Mode then cleared phone cache

I fear the last resort which is the factory reset.

Do you have any idea what could be the cause, but mostly, the solution of this problem ? Thank you in advance !

  • Is your phone running stock or custom Lollipop? Did you apply some sort of theme?
    – Grimoire
    Jun 10, 2016 at 12:20
  • @DeathMaskSalesman It's a stock Lollipop. I bought the phone about a month ago, and I just got an upgrade to 5.1 since. But I didn't change anything else. No theme either.
    – tektiv
    Jun 10, 2016 at 12:27

1 Answer 1


I just found the cause of the problem : It was due to the Android System Webview which was bugging and then couldn't display web UI on several applications.

I just had an update of it and now everything works fine !

One of the update's patch notes (translated from French, it may not be perfect) :

Resolved crashes in applications using WebView in an application context

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