As per the below image contacts sync'd from online servcies are coming through as "Unknown name"

I have used the contacts sync within "Accounts" using Gmail, Outlook.com and Yahoo but keep getting the same behaviour with the resultant contacts. What is causing it?

Contacts apps

Click image for larger version

  • goodpkb.force.com/PublicKnowledgeBase/articles/Answer/17203 this is the problem apparently, in having the same issue, and i'm looking forward to fix it. – user186484 Sep 6 '16 at 21:42
  • I have the exact same issue with my Galaxy S6 - started roughly 1 Sept 2016 - after the SAMSUNG software/firmware update. Until then, I had no problems at all with my phone, which I bought in spring 2015. In the last two days I spent 40 minutes with a Verizon tech rep and an hour with a SAMSUNG 'tech rep' via live chat. They suggested that my device had certain problems. But I am sending email to SAMSUNG weekly to ask for an explanation. [edited my Moderator Firelord]. – Potter62 Sep 15 '16 at 16:52

protected by Community Sep 15 '16 at 21:23

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