0

I'm using a Pebble Time smartwatch (on Pebble OS v3.13) and Xperia M4 Aqua (on Android 5.0).

Whenever my phone gets out of range it unpairs with my pebble. I end up needing to forget my phone from pebble and pair again with my phone. This is becoming frustrating, and I can't find anything relevant on my watch's help page so I think that this is a problem with my phone. How can I fix it?

5
  • Is it also vanishing from the Bluetooth devices list?
    – Ethan Z
    Commented Jun 30, 2016 at 19:42
  • @EthanZ yes, it is vanishing from paired bluetooth devices list
    – ave
    Commented Jun 30, 2016 at 19:45
  • That would be a problem with your device then. Have you installed any system updates recently and can you replicate this problem with other Bluetooth devices?
    – Ethan Z
    Commented Jun 30, 2016 at 19:48
  • @EthanZ I can still see my controller and PC on the list and they don't get removed when they are off range. I last installed system updates a few months ago- they are kinda rare.
    – ave
    Commented Jun 30, 2016 at 20:14
  • That would make it point to Pebble then. Even if they cannot figure out what is wrong I'm sure they can help you out further.
    – Ethan Z
    Commented Jun 30, 2016 at 21:52

1 Answer 1

1

From the extra information you provided in the comments, it would seem as if the Pebble app is malfunctioning, and if it isn't, pebble support will be able to direct you to who can fix this for you. While they can be a bit slow to respond, they are very good.

To contact pebble support, open the pebble app and tap the drop down menu on the top right corner (3 dots). Tap the "support" option. Choose "contact support" from the list of options that open after tapping support.

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .