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We have a phone at work that when ever the user makes an outgoing phone call it rings once then stops. It was coming up with a message saying Call Forwarding is Active. So I disabled it to see if that was what was stopping it but that hasn't helped. Has anyone had a similar issue? or know what to do? He can receive calls on the phone just not make them.

Thanks for your help in advance!

Lewis Neville

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Might be signal or network problem. Sometimes it also happens to me. While I have strong signal but still not going calls. It says your call is forwarding but not making calls.

  • Since Disabling the Call forwarding settings that message hasn't come up. Now when I make an outgoing call, it rings once then just hangs up. And I can receive calls fine. – Lewis Neville Jul 1 '16 at 12:53

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