I have a Nexus 5X running 6.0.1. I had a custom ringtone at the /Ringtones folder and some music at the /Music folder, and everything worked fine. These two things happened at the same time, not sure why:

  1. The ringtone isn't used and in fact not displayed at the settings/sound/ringtone list. Copying new files to there didn't help, they're not shown either.
  2. The Google Play Music app requires me to subscribe, and when I try to it says "Invalid account". I get that in my country I can't enjoy all the Play services, but I could always listen to music files I loaded myself.

Does anyone know how to solve this? Maybe this change is deliberate and explained in some Google help page?

Thanks a lot. :)

  • Have you given permission to access internal memory for Google play music? Also, I'm sure you've tried a simple reboot to see if the issue carries over after a reboot? – blueren Jul 5 '16 at 5:07
  • Reboot -- yes, of course. :) Permission -- I never touched these settings, but just went ahead and checked, and it's enabled for Play music. Also, I don't think this setting would affect the ringtone selevtion. o_O – Oren Shalev Jul 5 '16 at 5:32
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    True that. I'm not sure why your ringtones aren't getting recognized. Can you check if there is somehow a .nomedia file in any of those directories? you'll need a file browser which has the ability to view hidden files to look for .nomedia files. Also, have you tried other music apps to see if they recognize the local mp3? Fastest way to fix is a factory reset, but lets not jump to that right away. – blueren Jul 5 '16 at 5:38
  • .nomedia -- nope, not there. I copied such file to there just to verify there isn't one already that isn't shown, then deleted it. I didn't try other music apps mainly because I didn't find something simple and ad-free, but if I open the file explorer, /Music folder and tap an mp3 -- it's played using the little play music overlay inside the explorer app. – Oren Shalev Jul 5 '16 at 6:27

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