I lost all my viber chats & calls when I tried to migrate to a new phone. Thought transferring over the entire Viber folder to the new phone would do the trick but after activating Viber it didn't restore anything.

The problem is because I used the same number to activate viber it somehow deactivated viber on my old phone. I obviously activated it again but it deleted everything :(

Is there a way to recover all my old viber chats?


Have you tried this link? https://support.viber.com/customer/portal/articles/2443290#.V4GpK3UrLQo it has instructions on how to do it.

  • Whilst this may theoretically answer the question, it would be preferable to include the essential parts of the answer here, and provide the link for reference. Otherwise, your answer becomes useless in case the link dies. For further hints, please see: How do I write a good answer. – Izzy Sep 8 '16 at 10:17
  • Hector, please do it this time as well: you know you can always edit your posts, do you? – Izzy Sep 12 '16 at 6:47

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