Few days ago i updated my Samsung galaxy j5 into marshmallow version & now I'm unable to sign into google account, it gives an error - "Sorry, there seems to be a problem. please try again"

I've tried hard reset, factory reset, other gmail accounts but i always get same error again & again. Please help me

  • Logcat output might help here. You could also try flashing OpenGApps. Aug 2, 2016 at 20:30

1 Answer 1


Can you sign into the other Google Account?

If do, your google account is wrong but If not, maybe I guess, your phone is crashed (such as /system) while android updating. -> You should go to Samsung A/S center

If I have wrong thinking, Point out please

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .