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My mobile phone (Moto G4 Plus) shows Ghost Touch (erratic/random behavior) while charging. Other than the time of charging, the phone works normal.

In my view it is software issue. Require solutions of curbing this issue.

I have attached the Ghost Touch behavior Video for clarity of my issue.

Video Link Showing my Issue: Ghost Touch Issue

migrated from superuser.com Aug 3 '16 at 11:38

This question came from our site for computer enthusiasts and power users.

  • I suggest you try a different charger and/or cable in case it makes a difference. But general questions about mobile phones are off-topic here. – James Aug 3 '16 at 10:40
  • Thanks @James for Entertaining. Has StackExchange got any of its platform for solving/discussing such queries? If there, Please mention. – Dhrub Kumar Aug 3 '16 at 10:51
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    First thing is to change the charger and charging cable and report if the problem persists. Any standard 5V 2 A charger with it's cable would do. Is the video showing effect with Turbo charger? – beeshyams Aug 3 '16 at 11:50
  • This typically happens , when the voltage is high , as you may have noticed if you charged on our trains that provide charging outlets (yep, video shows your city :) – beeshyams Aug 3 '16 at 11:56
  • @beeshyams .Thanks for entertaining. Beside how can we solve such issues. Any Connector between charger and port, or any software that can manage that? – Dhrub Kumar Aug 4 '16 at 3:04
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It's hardware issue. You can try different cables or chargers, or contact manufacturer if your phone have warranty. Sure you always can turn off screen when charging ant don't use phone until it charges, but it's uncomfortable.

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First of all, that's not a serious issue that may happen with any of the devices with touch display. I will not go in deep working of screens but the work with the potential difference generated by our touch or sticks/stylus. The Turbo-Power brick which is bundled in the box is the culprit, (Only for those users who are facing ghost touch while charging.) Hereby I will like to say that "You may try using a normal charger and that check if the problem persists."

P.S.- Those users who don't have ghost touch problem while using Turbo-Power brick they will experience the same after 8-10 months. So Prevention is always Better than cure..

And I think, That bundled brick is just for emergency usage..

You may go for Samsung/Micosoft micro-USB pinned charger, they are best in class..

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Set the brightness level at 10% - 60% then use your phone , ghost touch problem solved

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