I've recently tried to root my device with this tutorial. But now when I start my phone it restarts after 5 seconds and then it shows the teamwin logo. After that it says:

Could not mount /data and unable to find crypto footer.
Failed to mount '/data' (Invalid argument)
Unable to recreate /data/media folder.
Updating partition details...
Failed to mount '/data' (Invalid argument)
Unable to mount storage
Failed to mount '/data' (Invalid argument)
Full SELinux support is present.
Unable to mount /data/media/TWRP/.twrps
Running Recovery Commands
Failed to mount '/data' (Invalid argument)
Formatting Cache using make_ext4fs...
Failed to mount '/data' (Invalid argument)
Done processing script file
Renamed stock recovery file in /system to prevent
the stock ROM from replacing TWRP.

Does anyone know how to resolve this? I'm at the point that I don't care about the root anymore I just want my phone to act normal again.

Just to make sure everybody understands: my phone can't load recovery nor load fastboot mode.


I'm sorry to say, you may have bricked your phone... pardon me for any mistakes, I am only 14 years old

try reinstalling the kernel and bootloader (I suggest using clockworkmod for bootloader) through Odin - Google how to do it if you don't know

then delete cache, dalvik cache and finally factory reset your phone - all through bootloader like ClockWorkMod

Download a ROM like Cyanogenmod Download GAPPS for the ROM Put all of this on SD card

Flash the Rom and GAPPS through bootloader

And finally reboot your phone - If you get a message from the bootloader asking if you would like to fix root, simply select yes

You can activate root by going on to developer options on CyanogenMod


I've found a way to undo this.
Alcatel does offer repair tools on their site. Simply select Pop 3 (5.5) from the list on the left and download the tool. Just follow the steps exactly and your device will boot properly.

If I find a way to root this device I will post it here as well.

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