I have just deleted my whatsapp account and now i want to reconfigure my account and i want my previous chats in new account, but the backup of previous chats are not retrieving. I have also check my database folder it have the chats backup file but still the problem is coming

Can any one help me in this to restore my Chats backup in new account


Use the same phone number as used during the time of backup. If that doesn't work reinstall Whatsapp.

  • its asking for google drive and not taking the previous one – user5978317 Aug 11 '16 at 14:43
  • Is your whatsapp updated? – prof.Zoom Aug 11 '16 at 15:45
  • yes it is updated – user5978317 Aug 11 '16 at 16:15
  • It is seraching for backup on google account not in my phone storage – user5978317 Aug 12 '16 at 3:20
  • please help me in that i need one of mine previous chat back – user5978317 Aug 14 '16 at 8:09

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